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Warehouse Operations Manager

We are currently hiring a Warehouse Operations Manager, based out of our Rite-Pak Produce, Ontario Food Terminal Location. This position is to oversee and lead the Rite-Pak OFT warehouse operations ensuring effective; union relations, cost management, productivity, health & safety of workers and customer satisfaction.

Key Responsibilities:

Daily Operations

• Manage the floor (upstairs/downstairs) to ensure cleanliness, tidiness and effective product flow, rotation, display, storage and distribution. – ensure you walk the floor, dock and farmers market

Union Relations:

• Manage relationships with union to create a productive and positive work environment – provide feedback and operational needs to Supervisor  to assist with union negotiations – actively participate in grievance meetings and arbitrations

Team Management:

• Manage staff to ensure they are motivated and productive – partner with HR on management of performance issues, recruiting, coaching  and training of employees, create and maintain a positive work environment

Communication

• Ensure effective communication within your department and with others to ensure alignment and strengthened productivity, internal relationships and staff management

Morale

• Drive and facilitate the company’s strategy to cultivate a fully engaged workforce

Inventory Management

• Manage and coordinate receiving at the market to ensure accuracy and efficient processes & procedures – manage rotation of product to assist sales team and limit dumps – investigate shorts/overs to trouble shoot issues and work to resolution – ensure quality on the floor at all times

Reporting & Administration

• Ensure accurate and detailed administration and reporting on all required documentation (H&S/HR/Grievances/Productivity/etc.)– acquire reports for tracking employees productivity on the front door

Customer Support

• Ensure customer satisfaction through professional behaviors of self and staff, effective product handling,  and timely deliveries – maintain strong communication with Category Managers and sellers to ensure ability to deliver to the customer promise

Productivity

• Create/evolve existing P&P to increase efficiencies and productivity, eliminate non-value added tasks and reduce costs

Compliance

• Ensure full operational compliance with applicable environmental, governmental, company and regulatory rules and regulations to ensure a safe workplace for employees/customers, safe equipment and it’s operation and safe product – ensure inspection(s) and audit(s) pass status.

Cost Management:

• Manage schedules to maximize productivity, ensure adequate coverage and customer satisfaction – keep over time at zero- manage overhead costs to budgets

Any other duties as required

Qualifications:

1. University Degree or Supply Chain Management Certification
2. Strong background in the fresh produce distribution, warehousing or logistics businesses
3. Minimum 7 years’ experience in warehousing/shipping/receiving
4. Strong industry knowledge of health and safety rules and regulations
5. Understanding of HACCP and implications on processes and procedures
6. 3+ years’ experience with union and contract negotiations
7. 5+  years’ experience managing others in a union environment
8. Able to manage multiple priorities
9. Strong interpersonal and influence skills
10. Strong written and oral communication skills
11. Strong detail orientation and documentation skills
12. Computer literacy in Microsoft suit products
13. Familiarity with all types of produce and its quality
14. Flexible and adaptive
15. Strong Team Player

To Apply:

Qualified candidates are invited to submit their resumes to resume@burnacproduce.com.

Burnac Produce Limited is committed to employment equity and maintaining diversity in its workforce. Accommodations may be made available upon request during the recruitment process.